Refund Policy

This policy covers the two things you can buy on LabelMyRecipe: the one-time Single label and the Pro subscription. The free preview costs nothing, so you can check how your label looks before you pay.

Single label

Single label is a one-time payment of $19 for one product.

• Not downloaded yet. If you have not downloaded a watermark-free file for that label, you can ask for a full refund within 14 days of the purchase.
• Already downloaded. Once you have downloaded a watermark-free file (PDF, PNG or SVG), the purchase is not refundable. The file is the product, and it cannot be returned.

Pro subscription

Pro is billed monthly ($15) or yearly ($129).

• You can cancel at any time from Settings → Billing.
• After you cancel, Pro stays active until the end of the period you have already paid for. You are not charged again.
• We do not give prorated refunds for the unused part of a month or a year.

Billing mistakes

If you were charged twice for the same purchase, or charged after you cancelled, write to us and we will refund the incorrect charge.

How to ask for a refund

Email support@labelmyrecipe.com from the address on your account and tell us which purchase you mean. The date and the amount are enough.

Approved refunds go back to the original payment method. How long the money takes to appear depends on your bank or card issuer.

Your legal rights

Nothing in this policy limits any refund or cancellation right you have under the consumer law of the place where you live.

Changes to this policy

If this policy changes, the new version is posted on this page with a new date. The policy in force on the day of your purchase applies to that purchase.